{"id":1617,"date":"2024-09-12T14:08:56","date_gmt":"2024-09-12T07:08:56","guid":{"rendered":"https:\/\/kasunair.com.vn\/?page_id=1617"},"modified":"2024-09-12T17:09:31","modified_gmt":"2024-09-12T10:09:31","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/kasunair.com.vn\/en\/chinh-sach-doi-tra\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u0110i\u1ec1u ki\u1ec7n v\u1ec1 th\u1eddi gian \u0111\u1ed5i h\u00e0ng: trong v\u00f2ng 01 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng v\u00e0 ph\u1ea3i li\u00ean h\u1ec7 g\u1ecdi ngay cho <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>of KASUNAIR<\/strong> <\/mark>theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i hotline: <strong>(84.28) 62831 828-29-39<\/strong> or <strong>091 3804378<\/strong> t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0y trong tu\u1ea7n tr\u00ean \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn \u0111\u1ed5i h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>of KASUNAIR<\/strong> <\/mark>Accept customers to check with delivery staff at the time of receiving goods. No support for testing goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After receiving the goods, customers check the appearance and find that the goods are wrong or defective such as warped, dented. Please record a video and take pictures at the time of checking the goods, then send them to the customer service department for supporting. After determining whether the error is due to the manufacturer or the carrier, both parties will come up with the most reasonable solution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Please record a video when opening the package for comparison when necessary.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i h\u00e0ng:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m g\u1eedi l\u1ea1i ph\u1ea3i c\u00f2n nguy\u00ean \u0111ai nguy\u00ean ki\u1ec7n<\/li>\n\n\n\n<li>Phi\u1ebfu b\u1ea3o h\u00e0nh (n\u1ebfu c\u00f3) v\u00e0 tem c\u1ee7a c\u00f4ng ty tr\u00ean s\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n.<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m \u0111\u1ed5i\/ tr\u1ea3 ph\u1ea3i c\u00f2n \u0111\u1ea7y \u0111\u1ee7 h\u1ed9p v\u00e0 ch\u01b0a qua s\u1eed d\u1ee5ng.<\/li>\n\n\n\n<li>Qu\u00fd kh\u00e1ch ch\u1ecbu chi ph\u00ed v\u1eadn chuy\u1ec3n, \u0111\u00f3ng g\u00f3i, thu h\u1ed9 ti\u1ec1n, chi ph\u00ed li\u00ean l\u1ea1c t\u1ed1i \u0111a t\u01b0\u01a1ng \u0111\u01b0\u01a1ng 20% gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Quy tr\u00ecnh \u0111\u1ed5i h\u00e0ng:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sau khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng. Y\u00eau c\u1ea7u qu\u00fd v\u1ecb ki\u1ec3m tra k\u1ef9 1 l\u1ea7n tr\u01b0\u1edbc khi nh\u1eadn h\u00e0ng. N\u1ebfu c\u00f3 v\u1ea5n \u0111\u1ec1 xin vui l\u00f2ng li\u00ean h\u1ec7 Trung t\u00e2m h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng t\u1ea1i th\u1eddi \u0111i\u1ec3m nh\u00e2n vi\u00ean giao h\u00e0ng c\u00f2n \u1edf \u0111\u00f3.<\/li>\n\n\n\n<li>Tr\u01b0\u1eddng h\u1ee3p sau khi nh\u00e2n vi\u00ean giao h\u00e0ng \u0111\u00e3 \u0111i v\u1ec1 \u2013 N\u1ebfu mu\u1ed1n \u0111\u1ed5i tr\u1ea3 h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\"><strong>of KASUNAIR<\/strong> <\/mark>\u0111\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd v\u00e0 h\u1eb9n l\u1ecbch \u0111\u1ed5i tr\u1ea3 h\u00e0ng.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u01b0\u1edbc 2<\/strong>: Sau khi Trung t\u00e2m h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng th\u00f4ng b\u00e1o l\u1ecbch h\u1eb9n nh\u1eadn h\u00e0ng tr\u1ea3.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0110i\u1ec1u ki\u1ec7n v\u1ec1 th\u1eddi gian \u0111\u1ed5i h\u00e0ng: trong v\u00f2ng 01 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng v\u00e0 ph\u1ea3i li\u00ean h\u1ec7 g\u1ecdi ngay cho KASUNAIR theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i hotline: (84.28) 62831 828-29-39 ho\u1eb7c 091 3804378 t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0y trong tu\u1ea7n tr\u00ean \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn \u0111\u1ed5i h\u00e0ng. KASUNAIR ch\u1ea5p nh\u1eadn cho kh\u00e1ch h\u00e0ng [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/policy.php","meta":{"footnotes":""},"class_list":["post-1617","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kasunair.com.vn\/en\/chinh-sach-doi-tra\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 -\" \/>\n<meta property=\"og:description\" content=\"\u0110i\u1ec1u ki\u1ec7n v\u1ec1 th\u1eddi gian \u0111\u1ed5i h\u00e0ng: trong v\u00f2ng 01 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng v\u00e0 ph\u1ea3i li\u00ean h\u1ec7 g\u1ecdi ngay cho KASUNAIR theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i hotline: (84.28) 62831 828-29-39 ho\u1eb7c 091 3804378 t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0y trong tu\u1ea7n tr\u00ean \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn \u0111\u1ed5i h\u00e0ng. 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